about us

Your Reliable Partner in Managed IT Services

With over 15 years of experience, we provide end-to-end IT support for businesses across the US. From cloud and infrastructure to cyber security, NOC, and backup solutions, we ensure your systems remain secure, reliable, and always available.

Infrastructure Support & 24/7 NOC Provider

We are a trusted Infrastructure Support and 24/7 NOC delivering continuous monitoring, proactive maintenance & reliable IT management.

Our Capabilities

Infrastructure Support

Linux/Windows server administration

Firewall, Router, and Switch configuration

Backup & Storage support

Patch and configuration management

Our Expertise

Cloud & Virtualization

Support for AWS, Azure, GCP, OCI

VMware / Hyper- V maintenance

Cost & performance optimization

On Prem to Cloud Migration Support

What We Do

Your trusted partner for secure, scalable and efficient IT operations

  • Infrastructure Support
  • Cloud & Virtualization Management
  • Security Monitoring
  • 24/7 NOC Services
  • Incident Management
  • Backup Solutions

How We Work

Streamlined IT Service Processes

01

Tools: Autotask, Zabbix, Nagios, Groundwork, Datto RMM, Connectwise Etc.

We start by understand your unique needs potential risks Through detailed assessment we identify winerabilities and develop.

02

ITIL-based process

Standardized framework aligning IT services with business needs, ensuring efficient incident, problem, and change management with best practices for consistency and quality.

03

SLA-driven response

Guarantees timely issue resolution by adhering to defined service levels, ensuring accountability, faster recovery, and improved customer satisfaction.

04

Transparent communication (email, chat, ticket, call)

Ensures clear, consistent, and real-time updates across multiple channels, keeping stakeholders informed at every stage of issue resolution.

05

Reporting & handover documentation

Provides detailed reports and structured handovers to ensure transparency, continuity, and smooth transition between teams or shifts.

Testimonial

What our Client Say

We’ve relied on "InfraNova Services" for over a decade, and they’ve consistently delivered exceptional IT support. Their expertise in infrastructure support, NOC services and compliance, they’ve proven to be a trusted long-term partner.

Farouk Said

Founder & Director - Keross LLC